FAQs
Good questions, clear answers.
If yours isn’t here, just call — we’d rather have a quick conversation than make you read.
“No question is too small. If it’s on your mind, ask us.”
— The Proclave Care Team
Who does Proclave Community Care serve?
We serve adolescents and adults with intellectual and developmental disabilities throughout New Jersey. Most of the individuals we support are receiving services through the NJ Division of Developmental Disabilities (DDD), but we also work with families on private-pay and other funding arrangements.
How is Proclave funded? What does it cost a family?
Proclave is an NJ DDD-approved provider. For eligible individuals, services are typically covered through DDD budgets, Medicaid waivers (such as Supports or Community Care), and major insurance plans. We will walk you through what is covered before any commitment is made, and we will never bill a family without their full understanding.
How do I get started?
The fastest path is to call us at (908) 460-0343 or submit the contact form. We will set up a free conversation to learn about the person we will be supporting, walk through your service options, and explain next steps. There is no obligation, and nothing happens until you are ready.
Are your staff trained and background-checked?
Yes — every direct support professional at Proclave completes DDD-required training (including CPR, First Aid, medication administration where applicable, and Danielle’s Law) and clears a comprehensive background check before working with any individual or family.
What if our needs change over time?
Good — they should. Goals shift, people grow, and life happens. We review every service plan regularly and adjust the level, schedule, or type of support to match where the individual actually is. Your point person at Proclave is one call away whenever something needs to flex.
Which areas of New Jersey do you serve?
We provide services across multiple New Jersey counties. To confirm whether we currently serve your zip code, please give us a call — coverage areas grow as our team grows, and we are happy to check directly for your address.
Still wondering about something specific?
Send us a message or give us a call. There’s no obligation, and most calls are answered the same day.